Plaque size is 6*9 inches
Shipping takes around 7-10 business days
Please take video while opening the packet if the product is damaged then we will refund if you have the legit video of it.
We can change the picture only if the order is not yet processed. If the order is processed we cannot change the picture. To get these kind of issue resolved ASAP reach us on Instagram given in footer section of website.
You can email us at support@thegifttown.com Or in case of emergency DM us at @thegifttown.com_ (Instagram)
Once you have placed the order we cannot cancel it since its a customised product. But if you reach out to us in time on Instagram then we can do something.